Managed IT That Stops Downtime Before It Costs You Revenue

Our 24/7 Security Operations Center (SOC) immediately detects and responds to security incidents. Within minutes, our team isolates affected systems, contains the threat, and begins forensic analysis.

We handle everything: incident response, communication with stakeholders, regulatory compliance reporting if required, and post-incident remediation. You also receive a detailed incident report and recommendations to prevent future occurrences. Our average incident response time is under 15 minutes.

Small businesses (5-20 users): 2-4 weeks
Mid-size companies (20-100 users): 4-8 weeks
Enterprise (100+ users): 8-16 weeks

The timeline depends on data volume, application complexity, and compliance requirements. We provide a detailed migration plan during assessment, including zero-downtime migration strategies for critical systems. Most clients experience less than 4 hours of total downtime throughout the entire migration.

Everything you need for complete IT management:

• 24/7 monitoring and help desk support
• All software updates and security patches
• Network and server management
• Backup and disaster recovery
• Cybersecurity monitoring and management
• Strategic IT planning and consulting
• Unlimited support tickets

No hidden fees. No surprise charges. Just one predictable monthly investment.

For most small to mid-size businesses (under 100 employees), no. Our managed services replace the need for full-time IT staff.

For larger organizations, we often work alongside internal IT teams, handling infrastructure, security, and 24/7 monitoring while your internal person focuses on business-specific applications and user training. This hybrid model saves 60-70% compared to building a full internal IT department.

Response times by priority:

• Critical (system down): 15-minute response, 2-hour resolution target
• High (major impact): 30-minute response, 4-hour resolution target
• Medium (limited impact): 2-hour response, 8-hour resolution target
• Low (no business impact): 4-hour response, 24-hour resolution target

Our actual average response time is under 10 minutes, and 95% of issues are resolved proactively before they impact users.

Absolutely. We specialize in supporting distributed teams across Dallas-Fort Worth and beyond. Our services include:

• Secure VPN and remote access configuration
• Cloud-based collaboration tools (Microsoft 365, Google Workspace)
• Remote device management and monitoring
• Zero-trust security for remote endpoints
• Remote support via phone, email, chat, or remote desktop